This policy does not apply to any Right PDF products sold under Volume License Program, as the warranty for VLP products is set forth in End User License Agreement). You can return any Right PDF products or service purchased from this website, including subscription contracts, within 14 days of the purchase. Refunds are made at ZEON’s sole discretion.
Important Notice: Refund is not available to software purchased and downloaded from the internet in accordance with the laws of People’s Republic of China and Taiwan (R.O.C.).
Software sold via ESD is subject to various guidelines. The main benefit of electronically delivered software is that the product's functionality and features can be tested prior to purchase. We make every attempt to provide updated demonstration software for our customers to try before they need to make a purchasing decision. Please refer to the product download section to download a trial version for your evaluation.
If you have any problems downloading a program, please contact us and leave the program name and your contact information.
ZEON is not responsible on any loss or damage to the Software Product Serial Number, License Key, License Code, or Enabler 30 days from time of purchase. ZEON warrants that the media containing the Software, if provided by ZEON, is free from defects in material and workmanship under normal use for a period of 90 days from the date of delivery as evidenced by a copy of the receipt. ZEON sole liability for any breach of this warranty shall be to replace your defective media or to give a full refund. Any media not meeting ZEON's Limited Warranty must be returned to ZEON or its authorized distributors by prepaid post with a copy of the receipt. Replaced Software shall be covered by this limited warranty for the period remaining under the warranty that covered the original Software, or if longer, for 30 days after the date of shipment to you of the replaced Software.
Remember to deactivate the Software prior to requesting a refund.
In order to process a refund, please follow the following steps:
- To obtain a refund for physical and/or ESD product(s) please Contact Right PDF Support.
- We will begin assessing refund eligibility according to our policy. All returns must be within our refund period for that product. You are advised to review our refund policy for details.
- Upon confirmation of eligibility, we will begin processing a credit within 3 to 5 business days.
Last updated: Dec 22, 2022
